Privacy Policy

PRIVACY POLICY

SANT LECLERE PRIVACY POLICY By using our services, you provide us with certain personal information. We only store and use the personal information that you provide to us directly or where it is clear that it has been sent to us for processing. Your privacy is very important to us. Therefore, we process your personal information with the utmost care and in accordance with the requirements of the General Data Protection Regulation (GDPR). We will not share any personal information with third parties without your consent. This privacy policy was last modified on May 24, 2018.

ORDERS We use the following data to process orders:

• Name and address
• Telephone number
• Billing address
• E-mail address
• Payment details

NEWSLETTER We have a newsletter to inform interested parties about our products. Your email address will only be added to the list of subscribers with your express consent. Each newsletter contains a link to unsubscribe from our newsletter.

REGISTRATION Certain features of our services may require prior registration. After you register, we will save your username and the personal data you provide so that you do not have to re-enter them each time you visit our website, to contact you in connection with the execution of the contract, to process invoices and payments and to provide an overview of the products and services you have purchased. We will not share the data associated with your username with third parties unless this is necessary to execute the contract you have concluded with us or is required by law. If we suspect fraud or misuse of our website, we may share personal data with the relevant authorities. To register on our website, we require the following data:

• Name and address
• E-mail address

COOKIES In order to provide you with the best possible service, we may use cookies. Cookies are small text files that can be read by a web server in the domain that placed the cookie on your hard drive. Cookies are used to store your preferences and settings. Below we have listed all the different cookies we use on our website.

SANT LECLÈRE SESSION This cookie ensures that you remain logged in if you are a returning customer, that your shopping cart is saved or that you do not have to re-enter your personal data if you enter it incorrectly the first time.

We do not share your information with third parties.

HOTJAR Hotjar allows us to see where you click and how you use our website. This allows us to optimize our web pages and make your shopping experience as seamless as possible. All data collected and presented by this cookie is anonymous.

We do not share your information with third parties.

ABANDONED CART We use the abandoned cart cookie to save the progress you have made while purchasing and to help you recover your abandoned cart.

We do not share your information with third parties.

GOOGLE ANALYTICS We use Google Analytics to see how you got to our website and how you use it. We use this data to optimize our webshop and give you the best possible experience. Without this cookie, we would be missing your data, which means you would have to wait longer for improvements.

Google does not share anonymous data with third parties.

FACEBOOK PIXEL This cookie tracks which products you have viewed. This allows us to show you relevant product offers on Facebook. Without this cookie, you will miss out on personalized offers.

Facebook does not pass on any data to third parties.

SOCIAL MEDIA BUTTONS Our website contains social media buttons. These buttons are used by the providers of these services to collect your personal data.

THIRD PARTY WEBSITES This statement does not apply to third party websites linked to this website. We cannot guarantee that these third parties will treat your personal data in a secure and careful manner. We recommend that you read the privacy policies of these websites before using them.

SECURITY We take security measures to prevent misuse and unauthorised access to personal data. We keep statistics about our website, which gives us access to individual data. However, we only access individual data to the extent necessary for the purposes set out in this statement.

YOUR RIGHTS Right to information: You have the right to request information about what personal data we have stored about you at any time. Please contact us by email to provide us with your personal information.

Right to portability: You have the right to request that we transfer the personal data we hold about you to another party of your choosing.

Right to rectification: You have the right to change or complete the personal data we hold about you. You can do this yourself by logging in and changing the personal data we hold about you.

Right to erasure: You have the right to request the erasure of all personal data we process at any time, except in the following situations:

• You have an ongoing matter with customer service
• You have an open order that has not yet been shipped or has been partially shipped
• You have an unpaid debt with us, regardless of the payment method
• You are suspected of or have abused our services in the last four years
• You have made a purchase, we store the necessary personal data related to your transaction for accounting rules

Your right to object to processing based on legitimate interests: You have the right to object to processing of your personal data which is based on our legitimate interests. We will not continue to process the personal data unless we can demonstrate a legitimate ground for the processing which overrides your interests and rights or based on legal claims.

Your right to object to direct marketing: You have the right to object to direct marketing, including profiling, that we carry out for direct marketing purposes.

You can unsubscribe from direct marketing by using the link in the footer of each email.

WHAT CAN YOU DO TO EXERCISE YOUR RIGHTS? If you wish to exercise any of the rights set out above, please send an email to our Customer Service at contact@santleclere.com .

By subscribing to SANT LECLERE text notifications, you agree to receive automated marketing text messages from us about our products and services to the phone number you provided when signing up, and that the messages may be sent through an automated phone system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to unsubscribe and HELP for customer support. You may receive an additional text message to confirm your decision to unsubscribe. You understand and agree that attempting to unsubscribe by using unsubscribe commands other than those set forth above does not constitute an adequate means of opting out.

CHANGES TO THIS PRIVACY POLICY We reserve the right to change this policy at any time.

Please contact us if you have any questions about our privacy policy.