Shipping Policy

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Standard Delivery (2-3 working days): Royal Mail 2nd Class Tracked Packet. Express Delivery (Next Working Day): Royal Mail 1st Class Tracked Packet. Orders must be placed before 4pm. Any orders placed after 4pm will be delivered the next working day.

Delivery in Europe - Free for orders over €120 🇪🇺

EU Standard Delivery (3-7 working days): Royal Mail International Tracked. EU Express Delivery (2-3 working days): DPD Parcel DPD. EU Priority Delivery (Next Working Day): DHL EU Next Day. Orders must be placed before 4pm London time. All orders placed after 4pm will be delivered the next working day.

Shipping to USA - Free for orders over $200 🇺🇸

US DHL Express (3-5 business days): DHL Express Tracked Remote. US DHL Priority (2 business days): DHL Next Day Remote. Orders must be placed before 11am EST time. All orders placed after 11am will be delivered the next business day.

Shipping to Canada - Free for orders over $300 🇨🇦

CA DHL Express (3-5 business days): DHL Express Tracked Remote. CA DHL Priority (2 business days): DHL Next Day Remote. Orders must be placed before 11am EST time. All orders placed after 11am will be delivered the next business day.

Delivery to Australia 🇦🇺

AU Express Delivery (3-7 working days): Royal Mail International Tracked World. AU Priority Delivery (2 working days): DHL Next Day Remote. Orders must be placed before 11pm Perth time. All orders placed after 11pm will be delivered in 3 working days.

Delivery to New Zealand 🇳🇿

NZ Express Delivery (3-7 working days): Royal Mail International Tracked World. NZ Priority Delivery (2 working days): FedEx International Priority. Orders must be placed before 11pm Auckland time. All orders placed after 11pm will be delivered in 3 working days.

Shipping information

All regular products are dispatched from our fulfilment centre in the south of Ireland. Orders placed before 4pm (UK time) will be dispatched the same day. Orders placed after 4pm will be dispatched the following day. All custom products take 4-5 weeks to arrive as they are made to order, so please select the cheapest delivery option.

Failed delivery

If the package cannot be delivered to the delivery address indicated due to a lack of cooperation from the customer (incorrect or inaccurate delivery address, absent recipient) or if the customer refuses to accept the package, the package will be returned to the sender (Sant Leclère) at the customer's expense. The cost includes shipping costs and any customs and tax fees; this amount will be deducted from the total amount of the order to be refunded.

Item not received, but tracking shows delivered

Please note that we do not refund or replace items that are shown as delivered according to tracking. For this reason, we always recommend having items delivered to a secure address.